TERMS OF SERVICE

General Terms

 

This website will make every effort to provide the latest information and prices of products, as well as inventory availability, and reserves the right to change the prices of products without prior notice. If any product is unavailable due to stockouts, the website has the right to refuse the order or offer substitute products of the same kind and price. If we are unable to provide any product or service from your order, we will notify you by phone or email.


Shopping Terms

 

The value of all products is calculated in New Taiwan Dollars, and the value is based on the prices shown at the time of ordering. After a customer successfully places an order, payment must be made through the third-party payment service provided by Green World or LINE PAY at the time of ordering. The website will only process the order after successful payment. In the event of a malfunction in the credit card transaction channel used by banks or third-party traders, the website will not assume any responsibility. The website will provide services based on the information provided by customers. The website is not responsible for orders affected by customer-provided incorrect information or factors beyond the control of the website.


Fresh Fruits

 

The nature of fresh fruits falls under the reasonable exceptions defined in Article 19 of the Consumer Protection Act as "products with a shorter shelf life." Therefore, it is not applicable for a 7-day appreciation period for returns. Returns will not be accepted for subjective differences in personal factors (aroma, size, sweetness, color, texture, dislikes, taste), and other reasons.

Please inspect the goods on the day of receipt. If there are significant defects (mold on fruits, discrepancies between the product and the order, etc.), please take photos immediately and contact our online customer service within 24 hours. Our staff will assist you with the follow-up process.


Force Majeure

 

If, due to natural disasters, fires, floods, accidents, riots, wars, government policies, strikes, or any circumstances beyond the control of the website, accurate services cannot be provided as needed, the website will not be liable to users or any third party.